Last Updated: October 26, 2025
By accessing or using Scalebend ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
Scalebend provides a platform for Shopify merchants to create, configure, and deploy ChatGPT apps that enable product discovery through conversational AI. The Service includes:
You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You must be at least 18 years old and have the legal capacity to enter into contracts to use this Service. You represent that you are a Shopify merchant or authorized to act on behalf of one.
You grant us permission to access your Shopify store using the Admin API access token you provide. You are responsible for ensuring you have proper authorization to provide this access.
We will access only the product data necessary to provide the Service (product titles, descriptions, images, prices, and inventory levels). We do not access customer data, order information, or payment details.
We implement rate limiting to comply with Shopify's API usage policies. You acknowledge that excessive API usage may result in service interruptions.
Your use of apps created through our Service is subject to OpenAI's terms and policies. You are responsible for:
You agree NOT to:
You retain ownership of all content you provide to the Service (product data, app names, descriptions, etc.). You grant us a license to use this content solely to provide the Service.
We retain all rights to the Scalebend platform, including but not limited to software, design, trademarks, and documentation.
The apps and code generated through our Service are provided to you for your use in connection with your Shopify store and ChatGPT integration.
Our collection and use of personal information is described in our Privacy Policy. By using the Service, you agree to our privacy practices.
The Service is currently provided free of charge. We reserve the right to introduce fees in the future with advance notice to users.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION.
We are not responsible for the availability, performance, or policies of third-party services (Shopify, OpenAI, etc.) that integrate with our Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
You may terminate your account at any time by deleting your apps and contacting us to close your account.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, or extended periods of inactivity.
Upon termination, your right to use the Service will cease immediately. Your deployed apps will be deactivated, and your data will be deleted in accordance with our Privacy Policy.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitute acceptance of the modified Terms.
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If you have questions about these Terms, please contact us at:
Email: legal@chatgptappstudio.com